FAQ’s

Shipping  

All Giclée prints are printed to order. They are carefully packaged and shipped from the US via USPS or FEDEX in a rigid flat-mailer or tube depending on size. Please allow 2-3 weeks for processing and delivery. All international orders are shipped via USPS INTERNATIONAL and normally arrive within 3-4 weeks.

Due to shipping changes beyond our control there may be unexpected delays. Please be patient. Tracking numbers will be supplied when an order has been shipped.

International buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Returns 

Please note that Giclée prints are printed to order and all sales are final, with exception to certain cases. Please check dimensions and artwork details carefully or contact us with any questions before ordering. Return shipping is paid for by the customer. Please email directly to discuss concerns at sarahgordondesign@gmail.com

Copyright 

Please note that Sarah Gordon retains all rights to artwork, including previously sold and commissioned original paintings. Rights are retained to make reproductions of any and all artwork. Artwork purchased may not be copied, printed, reproduced and/or distributed by any method, for any reason without written permission from the artist.